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Case studies

DTC glass brand · Shopify

$595K in attributed revenue, 73% of it from new customers.

Vertical
Consumer products · glass
Channel
AppLovin Ads (formerly Axon)
Attribution
Triple Whale
Launched
January 2026
Engagement
Full-service management

Starting position

A direct-to-consumer glass brand with proven demand and Meta as its primary paid channel. The category is visual and crowded, so Meta costs had been rising, and the brand needed a second acquisition channel that reached people Meta was not already serving. Measurement ran through Triple Whale alongside Shopify.

The problem

Growth on Meta was becoming a question of how much more to pay for the same buyers. The open question was whether AppLovin Ads (formerly Axon) would find different customers, or simply re-attribute orders Meta would have won anyway.

What we did

Setup

Seeded the AppLovin pixel with the store’s historical Shopify purchase data before launch, so the model started with a buyer baseline. Structured the account around purchase optimization with the Shopify Orders API recovering conversions the browser pixel missed.

Creative

Built 9:16 video for full-screen game placements with a product-in-use hook, captions for sound-off play, and end cards carrying the offer and call to action.

Measurement

Reported from Triple Whale rather than the AppLovin dashboard, tracked new-customer share separately from blended ROAS, and checked order overlap with Meta to see whether the two channels were reaching the same people.

Timeline

Launched January 2026. Week-by-week spend and ramp markers are being added from the account records.

Results

Cumulative since launch. Every figure is labeled with where it was read.

MetricValueSource
Attributed revenue since launch$595KTriple Whale
New-customer revenue$450KTriple Whale
ROAS3.71×Triple Whale
New-customer ROAS2.89×Triple Whale
New-customer share of orders73%Triple Whale
Share of total store revenue18.7%Triple Whale
Click-through rate4.04%AppLovin Ads Manager
Cost per click$0.72AppLovin Ads Manager
Triple Whale channel summary row for AppLovin showing ROAS 3.71 and new-customer ROAS 2.89
Triple Whale, AppLovin channel row: ROAS 3.71×, new-customer ROAS 2.89×. Cumulative since the January 2026 launch.

Overlap. Triple Whale shows a 61% order overlap between AppLovin and Meta, which means roughly four in ten AppLovin-attributed orders had no Meta touch at all. That is the strongest signal in the account that the channel is adding buyers rather than re-labeling them.

Discovery effect. In multi-touch paths, customers often enter through AppLovin and convert hours or days later through Klaviyo, organic, or Meta. The 18.7% revenue share is a click-attributed figure and likely understates the channel’s influence.

Retention. 19% of new customers acquired through AppLovin repurchased within 18 days (Triple Whale).

AppLovin Ads Manager screenshots of spend, cost per purchaser, and ROAS over time, plus 2–4 creative frames, are being added with the client’s permission.

What we learned

Seeding mattered more than we expected

Starting the model with real purchase history shortened the learning phase and kept early cost per purchaser inside a range the brand could tolerate. We would not launch an account without it now.

Read new-customer ROAS, not blended ROAS

Blended ROAS looks better than the number that matters. The 2.89× new-customer figure is what justifies the spend as acquisition rather than retargeting.

The dashboards will disagree

AppLovin’s click-only attribution and Triple Whale’s model do not match, and they are not supposed to. Pick one source of truth before launch and report from it consistently.